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Help Centre

Frequently asked questions

Clear answers about Filo, digital record-keeping, mileage tracking, and HMRC reporting.

Filo is built for self-employed drivers who need to keep digital tax records and file with HMRC. This includes drivers working with platforms such as Amazon Flex, Amazon DSP, Uber, Deliveroo, Just Eat, Stuart, and similar services.

Filo helps drivers keep digital records in one place. It reads income and expenses from connected bank accounts, helps track mileage, shows a clear summary of records, and supports HMRC compliance with quarterly updates and the annual tax return.

Filo uses Open Banking through TrueLayer, a regulated provider. This allows the app to securely read transaction data so income and expenses can be organised automatically. Filo cannot move money, make payments, or access your online banking password.

Yes. Filo allows you to keep mileage records for more than one vehicle, which is useful if you switch cars during the year or use different vehicles for work.

Yes. Filo includes DVLA vehicle lookup, so you can enter your registration number and retrieve the vehicle details without entering everything manually.

Yes. Filo is designed to support HMRC compliance by helping you keep digital records, send quarterly updates, and complete the annual tax return process from the same system.

Making Tax Digital is HMRC’s move towards digital record-keeping and more regular tax reporting. For self-employed people, this means keeping business records digitally and submitting updates during the tax year instead of relying only on one end-of-year process.

Filo offers one simple plan: £4.99 per month or £49.00 per year. It includes mileage tracking, bank transaction import, automatic categorisation, record summaries, quarterly HMRC updates, and annual tax return support.

Yes. Sensitive data is protected in transit and at rest, and Filo does not store raw banking credentials. Bank connections are handled through Open Banking with TrueLayer, and HMRC connections use official authentication flows.

Yes. You can export your records whenever you need them, whether for your own files or to share with an accountant.

Many self-employed drivers may be able to manage their records and HMRC submissions through Filo without relying on an accountant for routine filing. If your tax situation is more complex, Filo can still save time by keeping your records organised and ready to review.